Dell hiring Freshers for Client Technical Support Associate Role
Job Description / Desired Candidate Profile
CANDIDATE PROFILE:
Candidate should possess Any degree from a recognised university.
Should have good organisational and good interpersonal skills.
Should have excellent telephone and customer handling skills
Should be good at problem solving and technical learning.
Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
Candidate should possess Any degree from a recognised university.
Should have good organisational and good interpersonal skills.
Should have excellent telephone and customer handling skills
Should be good at problem solving and technical learning.
Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
JOB DESCRIPTION:
Responsible for customer satisfaction through effective handling of customer problems and queries.
Uses troubleshooting techniques and tools to identify technical defects/issues
Consistently performs to set targets
Attends required technical training sessions and makes effective use of assigned lab time
Complies with schedule adherence to ensure overall service level targets are achieved
Responsible for customer satisfaction through effective handling of customer problems and queries.
Uses troubleshooting techniques and tools to identify technical defects/issues
Consistently performs to set targets
Attends required technical training sessions and makes effective use of assigned lab time
Complies with schedule adherence to ensure overall service level targets are achieved
QUALIFICATION CRITERIA
Experience : 6 – 12 months
Salary : Not specified
Job Location : Bangalore
Qualification : Any Degree
Salary : Not specified
Job Location : Bangalore
Qualification : Any Degree
COMPANY DETAILS
Company Name : Dell
Company Address : NA
Company Profile : Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.
Company Address : NA
Company Profile : Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.
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